How do I secure a booking?
The best way to secure a booking is by emailing us.
Tell us what you would like to book with us, and when?
We will reply with a confirmation email and ask for a small deposit to secure your booking.
Deposits or Full payments are non-refundable less than 3 weeks of the confirmed booking/collection date.
Is there a Security Bond?
We require a credit card number to act as a security bond, which covers breakages, losses and damage to our products and equipment. Once your event is finished and your order has arrived back at our shop, our team will assess for losses and damages usually the same or next day. For significant losses, our team will attempt to contact you on the number provided to discuss your options.
What size marquees do you offer?
Marquee size options are found Here
What types of payment do you accept?
Card (3% surcharge)
Payment via invoice, please allow at least 4 days prior collection.
Do you offer setup service?
Can I setup this marquee on the Beach?
No, the marquees we supply are not suitable on the beach.
Can the marquee be used to extend a pergola, outdoor area or garage?
Yes, we do this all the time and it works really well.
What are the marquees made from?
The frame is made from quality commercial galvanized steel. The Roof and walls are made from super durable and flexible PVC.
Are the marquees safe?
Yes they are. However it is the person hiring our product(s) obligation and responsibility to determine the best spot to setup the marquee. This is in regards to the winds in Perth. In summer the wind can be pretty gusty and therefore its necessary to pick a spot protected from wind (gusts).
Can the marquee be set up on a hard surface?
Yes, we supply appropriate pegs and ropes to secure your party tent or marquee to the ground, tree, fence, gutter, house. As long as you secure the marquee.
Can the marquee be set up on sloping ground?
Yes, but the legs are non-adjustable so as long as its not exceeding 20 degrees its perfectly fine.
How long before my event do I need to book?
As we are often booked out, to avoid disappointment our advise would be to book as soon as you can.
Are you insured?
Yes, we are happy to supply a certificate of currency from our insurer.
What height are the marquees?
Each Marquee has different sizes.
Take a look at our Marquee range and click on “Additional Information”
How many and where are the openings on the marquee?
Can the marquee be heated?
You can use electric heaters or the lower type gas heaters.
Always make sure there is good ventilation and safe distance between structure and heater(s)